Yes, through a contact form or by email to info@pomoline.com and through our telephone service which you can call:
Monday to Thursday: from 10am to 2pm and from 4pm to 6pm
Friday: from 10h to 14h (GMT+1)<\/p>\n\n\n\n
Customer service telephone number:<\/p>\n\n\n\n
+34 961917046<\/strong><\/p>\n\n\n\n You can solve doubts about products, orders, payments, returns and other incidents.<\/p>\n\n\n\n Yes, as long as the order has not entered the packaging and shipping process. You can request cancellation through the contact form<\/a>, by emailing info@pomoline.com or by calling Customer Service: +34 961917046<\/strong><\/p>\n\n\n\n Yes, by writing an email to our customer service email info@pomoline.com<\/a> we will keep you informed of the status of your order and the exact date of shipment.<\/p>\n\n\n\n We will exchange it for the correct item as soon as possible and free of charge.<\/p>\n\n\n\n Yes, we will refund the amount of the item on the same card you used to place your order or by bank transfer to your account but only after we have received the returned items. The maximum processing time for this refund will be 10 days after we receive the returned items. You will be responsible for the shipping and bank charges incurred. To resolve this incident use the\u00a0contact form<\/a>, write to\u00a0info@pomoline.com<\/strong>\u00a0or call\u00a0Customer Service<\/strong>: +34 961917046. Does Pomoline online have a Customer Service Department? Yes, through a contact form or by email to info@pomoline.com and through our telephone service which you can call:Monday to Thursday: from 10am to 2pm and from 4pm to 6pmFriday: from 10h to 14h (GMT+1) Customer service telephone number: +34 961917046 What information can I get from […]\n","protected":false},"author":27357,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-plantilla-imagen","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-311460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/pages\/311460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/users\/27357"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/comments?post=311460"}],"version-history":[{"count":0,"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/pages\/311460\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/media?parent=311460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}What information can I get from Customer Services?<\/h2>\n\n\n\n
Is it possible to cancel an order?<\/h2>\n\n\n\n
Can I track the status of my order?<\/h2>\n\n\n\n
What should I do if I receive a different item than the one I ordered?<\/h2>\n\n\n\n
Can I return a product if I regret having bought it?<\/h2>\n\n\n\n
The maximum period to accept the return of a purchase is 30 days from the date of payment.
In our\u00a0terms and conditions<\/a>\u00a0of sale you can see the exceptional cases in which we will not accept returns.<\/p>\n","protected":false},"excerpt":{"rendered":"