Yes, through a contact form or by email to info@pomoline.com and through our telephone service which you can call:
Monday to friday: 10am – 2pm\u00a0
<\/p>\r\n\r\n\r\n\r\n
Customer service:\u00a0<\/p>\r\n
info@pomoline.com<\/p>\r\n\r\n\r\n\r\n
Whatsapp<\/strong>+34 622817812<\/p>\r\n\r\n\r\n\r\n You can solve doubts about products, orders, payments, returns and other incidents.<\/p>\r\n\r\n\r\n\r\n Yes, as long as the order has not entered the packaging and shipping process, by emailing info@pomoline.com or by Customer Service: +34 622817812<\/strong><\/p>\r\n\r\n\r\n\r\n Yes, by writing an email to our customer service email\u00a0info@pomoline.com<\/a>\u00a0we will keep you informed of the status of your order and the exact date of shipment.<\/p>\r\n\r\n\r\n\r\n We will exchange it for the correct item as soon as possible and free of charge.<\/p>\r\n\r\n\r\n\r\n Yes, of course! We will refund the cost of the products using the same payment method you used to place your order, once we have received the returned items. The maximum refund time is 10 days after we have received the returned items. Please note that the shipping costs are to be paid by the customer. Does Pomoline online have a Customer Service Department? Yes, through a contact form or by email to info@pomoline.com and through our telephone service which you can call:Monday to friday: 10am – 2pm\u00a0 Customer service:\u00a0 info@pomoline.com Whatsapp+34 622817812 What information can I get from Customer Services? You can solve doubts about products, orders, payments, returns and […]\n","protected":false},"author":27357,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-311460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/pages\/311460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/users\/27357"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/comments?post=311460"}],"version-history":[{"count":2,"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/pages\/311460\/revisions"}],"predecessor-version":[{"id":444295,"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/pages\/311460\/revisions\/444295"}],"wp:attachment":[{"href":"https:\/\/www.pomoline.com\/en\/wp-json\/wp\/v2\/media?parent=311460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}What information can I get from Customer Services?<\/h2>\r\n\r\n\r\n\r\n
Is it possible to cancel an order?<\/h2>\r\n\r\n\r\n\r\n
Can I track the status of my order?<\/h2>\r\n\r\n\r\n\r\n
What should I do if I receive a different item than the one I ordered?<\/h2>\r\n\r\n\r\n\r\n
Can I return a product if I regret having bought it?<\/h2>\r\n\r\n\r\n\r\n
The maximum period to accept the return of a purchase is 30 days from the date of payment.
In our\u00a0terms and conditions<\/a>\u00a0of sale you can see the exceptional cases in which we will not accept returns.<\/p>\r\n","protected":false},"excerpt":{"rendered":"