CONDITIONS OF SALE

These terms and conditions of sale apply to all purchases made on the www.pomoline.com website owned by the company EXCLUSIVAS Y DISTRIBUCIONES KUATRO,S.L. con C.I.F B54439534

1.- PURCHASE CONTRACT

By placing an order through this website, you warrant to us that you are over 18 years of age and that you have the legal capacity to enter into binding contracts.
This contract binds you as a user and us as a company and is very important to both you and us as its terms are designed to create a legally binding agreement between us protecting your rights as a customer and our rights as a company. You declare that, by placing your order, you have read and accept without reservation these Terms and Conditions and wish to enter into such a contract.
Each time you place a new order you will have to accept this contract and its terms and conditions as each accepted contract is only binding for a single order.
By using this website or placing an order through this website, you agree to be bound by these Terms and Conditions and our Privacy Policy and, if you do not agree to all of the Terms and Conditions and the Privacy Policy, you must not place an order.
This information and the details contained in this website do not constitute an offer to sell, but an invitation to do business. No contract will exist between you and us in relation to any product until your order has been expressly accepted by us (even if your account has already been debited). If your offer is not accepted and your account has already been debited, the amount of the debit will be refunded to you in full.

2.- PRODUCT AVAILABILITY

All orders for products are subject to availability and, in this regard, if supply difficulties occur, or if items are out of stock, we reserve the right to provide you with information about substitute products of equal or superior quality and value which you may order. If you do not wish to order such substitute products, we will refund any amount you may have paid.

3.- SHIPMENTS

Unless there are extraordinary circumstances, we will endeavour to dispatch your order for the product(s) listed on the Shipping Confirmation before the delivery date stated on the Shipping Confirmation or, if no delivery date is specified, within 30 days from the date of the Order Confirmation.
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option of either proceeding with the purchase by setting a new delivery date or cancelling the order with a full refund of the price paid.

4.- OWNERSHIP OF PRODUCTS

The risks of the Products shall be borne by you from the time of delivery.
You will acquire ownership of the Products when we receive full payment of all amounts due in respect of the Products, including delivery charges, or at the time of delivery if delivery takes place at a later time.

5.- VALUE ADDED TAX

In accordance with current legislation, all purchases made through the website with destination to Spanish territory will be subject to Value Added Tax (VAT), except those with destination to the Canary Islands, Ceuta and Melilla. Orders destined for the Canary Islands, Ceuta and Melilla shall be exempt from VAT pursuant to the provisions of article 146 of the aforementioned Directive, without prejudice to the application of the corresponding taxes and duties in accordance with the regulations in force in each of them.
In accordance with Chapter I of Title V of Council Directive 2006/112 of 28 November 2006 on the common system of VAT, supplies shall be deemed to be located in the State or Country indicated on the delivery address of the goods.
If the place of destination is a member state of the European Community other than Spain and the buyer is a private individual, the VAT tax in force in Spanish territory will be applied to the order, but in the same case with the variant that the purchase is made by a company or professional, then the order will be exempt from VAT tax. In accordance with the regulations applicable in each jurisdiction, in supplies of goods made in certain member countries of the European Union to a business or professional recipient, the “reverse charge” rule (article 194 of Directive 2006/112) could be applicable, which would imply that EXCLUSIVAS Y DISTRIBUCIONES KUATRO, S.L. would not charge VAT, without prejudice to the recipient’s obligation to charge the tax accrued in the transaction.
In orders destined for countries that are not member states of the European Community, purchases would be exempt from VAT tax.

6.- PRICING

The price of the products will be as stated on our website at any given time, except in the case of obvious error. Whilst we try to ensure that all prices shown on the site are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be deemed cancelled and any monies paid will be refunded in full.
We shall not be obliged to supply you with the product(s) at the incorrect lower price (even if we have sent you a Dispatch Confirmation) if the pricing error is obvious and unmistakable and could reasonably have been recognised by you as the incorrect price.
The prices on the Website include VAT, but exclude delivery charges, which will be added to the total order amount as set out in the SHIPPING section of the Buying Guide. Prices may change at any time, but (except as set out above) any changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

7.- RETURNS AND RIGHT TO WITHDRAW FROM THE PURCHASE.

If you are contracting as a consumer, you may withdraw from the Contract at any time within 30 days from the date of purchase. In this case, you will be reimbursed the price paid for such products but the shipping, collection and bank charges will be deducted from the refund. Your right to withdraw from the Contract shall only apply to products that are returned in the same condition in which you received them. You must also include all instructions, documents and product packaging. No refund will be given if the product has been used or damaged, so you should be careful with the product(s) while they are in your possession.
In cases where you consider that at the time of delivery the product does not conform to the terms of the Contract, you should contact us immediately via our contact form or by sending an email to info@pomoline.com and providing details of the product and the damage suffered, or by calling +34 961917046.
We will carefully examine the returned product and will inform you by e-mail within a reasonable period of time if the product is to be returned or replaced (if applicable). The return or replacement of the item will be made as soon as possible and, in any case, within 30 days from the date on which we send you an e-mail confirming the return or replacement of the non-conforming item.
The amounts paid for products that are returned to us because of a defect or fault, where such defect or fault actually exists, will be refunded to you in full, including the delivery charges incurred in delivering the item to you and the costs incurred by you in returning the item to us. The refund will be made to the same credit card used to pay for the purchase. Under no circumstances will we accept returns of products that have been misused, mistreated or improperly cleaned with unsuitable chemicals or abrasives.

Open chat
Hi! 👋 Welcome to Pomoline, how can we help you?